TERMS AND CONDITIONS
Mariana Faz Curated Diamonds & Gems
Last updated: 15 / 01 / 2026

Access to and use of this website implies full acceptance of these Terms and Conditions. By purchasing a piece from Mariana Faz Curated Diamonds & Gems, the client acknowledges and accepts the conditions described herein.

1. Nature of the Brand
Mariana Faz Curated Diamonds & Gems is a fine jewelry house specializing in carefully selected fine pieces, diamonds, and gemstones, as well as commissioned creations. Each piece reflects an artisanal process, meticulous curation, and high standards of quality.

2. Updates to Terms
The Company may modify these Terms and Conditions at any time. Updates will be published on this website and will take effect immediately upon publication. Continued use of the site implies acceptance of such changes.

3. Pieces and Visual Representation
The pieces presented on this site are crafted with precious metals and natural or lab-created stones, as indicated in the corresponding description. Due to the unique nature of each gem and the artisanal process, slight variations in color, tone, or proportions may exist. These variations are part of the exclusive character of fine jewelry. Images are for illustrative purposes.

4. Made to Order and Customized Pieces
Pieces manufactured upon request, made-to-measure, personalized, or engraved are produced exclusively for each client. Due to their nature: They are non-exchangeable and non-refundable. They require full advance payment to begin production.

5. Prices and Taxes
Prices are displayed in the currency indicated on the website and may be modified without prior notice. Prices do not include taxes, duties, or customs charges unless expressly stated. For international shipments, any additional charges are the responsibility of the client.

6. Payments
Payments are processed through secure third-party payment platforms, including Shopify and authorized gateways. The Company does not store the client's banking information nor does it have control over the commissions, fees, or internal policies of said platforms.

7. Shipping
Delivery times are estimates and may vary based on piece availability, destination, and customs processes. The Company is not responsible for delays attributable to courier services, authorities, or causes of force majeure. Risk transfers to the client once the order is handed over to the carrier.

8. Exchanges and Evaluations
Non-customized pieces may be evaluated on a case-by-case basis, provided that: They have not been worn. They are returned in their original packaging. They are found to be in perfect condition. Shipping costs are non-refundable.

9. Site Usage
The user agrees to use this site in a lawful and respectful manner. The Company reserves the right to limit or cancel access to the site, as well as reject orders, where there is a reasonable suspicion of fraud, misuse, or bad faith.

10. Personalized Attention
For inquiries, clarifications, or claims related to products or purchases, the client may contact us via: WhatsApp Instagram (Direct Message) Our team will follow up with the attention and discretion that characterizes the brand.

11. Intellectual Property
All content on this site, including text, images, designs, logos, and concepts, is the property of Mariana Faz Curated Diamonds & Gems and is protected by applicable copyright laws in Mexico and the United States. Reproduction without written authorization is strictly prohibited.

12. Personal Data Protection
The Company does not sell or rent personal data. Client information is used solely for operational, commercial, and legal purposes, in accordance with our Privacy Policy.

13. Limitation of Liability
The Company shall not be liable for: Technical interruptions of the site. Failures of third-party platforms. Decisions, policies, or fees of payment gateways or courier services. Damages derived from uses beyond its control.

14. Governing Law
These Terms and Conditions are governed by the applicable laws of Mexico and the United States, as applicable to the consumer.

Each piece from Mariana Faz Curated Diamonds & Gems is created to transcend time, with the intention of becoming part of your story.